A fast-rising BPO company in the Philippines ushers in the last quarter of 2018 by settling in a new home in Iloilo City.
Iloilo City – Rethink Staffing, a fair trade call center in the Philippines, recently inaugurated its new site on the second floor of One Lorton Building, a prime location for business process outsourcing companies in the heart of Iloilo City.
On Tuesday, September 18th, Rethink Staffing employees and managers along with the owners and managers of One Lorton, and their closest friends and family, celebrated a milestone in the company’s history. Rethink Staffing has declared its new home in Iloilo City as fully operational and ready to welcome new hires and new partners in business.
Also in attendance at the inauguration were several of Iloilo’s premier journalists and bloggers, namely Mr. Nonoy Taclino of Iloilo Today, Mr. John Castigador of Panay News and Porfirioness, and Mr. Antoine Greg Millona Flores of Iloilo Online Buzz.
A ribbon-cutting ceremony symbolically opens the doors of Rethink Staffing to a fresh chapter in its history. The CEO gave a short inspiring message before everyone trooped to the pantry area for good food and great conversations.
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“The way our industry treats people in the developing world is something we can all improve upon,” says Mike Dershowitz, CEO of Rethink Staffing. “Instead of talking about ‘seats’ and selling them by volume, why don’t we focus on the workers? We should be developing their skills and making sure they experience social and economic progress throughout their employment with us.”
He attributes this philosophy as the key to Rethink Staffing’s success. The company has reduced its absenteeism and attrition rates to 10 times lower than the industry average. This approach to managing a call center has produced a greater level of work ownership among agents and that inspired them to produce amazing results for clients.
ABOUT RETHINK STAFFING
Rethink Staffing is a fair trade call center based in Iloilo City, Philippines. The company focuses on helping its agents achieve social and economic progress throughout their employment. This socially responsible approach to managing a call center has created a workplace culture that encourages agents to develop a greater level of work ownership, which produces excellent results.
