While most areas across the country are now placed under general community quarantine, many families still need to be cautious by following measures to keep their homes safe. With most establishments open and allowed to operate, running errands outside of the home are advised to be kept for essential goods and services only.
Technology has proven to be necessary and efficient in running our daily errands at home during the enhanced community quarantine. Activities such as grocery shopping, buying household supplies, and paying our bills have become manageable through online applications that allow us to complete our tasks with the help of our internet at home.
In support of the families affected by the community quarantine in many parts of the country, PLDT Home continues to make it easy for customers to manage and update their accounts through convenient online channels that can be accessed right inside our homes. Here are three ways that PLDT Home helps you manage your account:
1. View your PLDT Home bills online.
Our customers will now start to receive their bills through SMS and email. If you have not received your bill yet, you may send an email to pldtbilling@pldt.com.ph. You may also view your bill by creating your myHome account at my.pldthome.com or through the myPLDT Smart app which you can download via Google Play or Apple App store. With the myPLDT Smart app, customers can also conveniently track their bills and payments.
2. Pay your PLDT Home bills online.
Avoid the hassle of lining up at PLDT Sales and Service Centers and other establishments just to pay your bills. You can safely pay your bills fast and easy at the comfort of your homes through PLDT Home’s internet banking partners, PayMaya or through PLDT PayExpress Online. Payments will be posted in real-time, depending on your preferred payment channel. For the complete list of available payment options, you may visit www.pldthome.com/paymentchannels.
3. Enjoy no-interest payment installment for your PLDT Home bills.
PLDT Home has implemented an installment payment program of up to six (6) months without interest fees for all its postpaid customers with outstanding balances as of April 30, 2020. All PLDT Home accounts are automatically enrolled to the installment payment scheme and subscribers will receive an updated statement of account which will reflect the installment amount and the monthly service due for the corresponding month.
Know more how about managing your PLDT Home bill and other payment concerns. Visit www.pldthome.com/support-billing.
