Yes, electricity services management is Easy with MORE Power mobile app!
MORE Power launched its very own mobile application dubbed as MORE PowerUP: EasYes on Thursday, June 20 at Richmonde Hotel Iloilo. The new mobile application which lets you access MORE Power’s services in just a few taps is now downloadable through the Apple and Google Play stores.
At the heart of MORE PowerUP lies a deep understanding of the evolving needs and preferences of customers. The online platform exemplifies MORE Power’s firm commitment to customer-centric innovation, empowering customers with greater control and convenience in managing their electricity needs.
Key Features of MORE PowerUP:
- Service Application – Customers can now fill out the application for a new meter through MORE PowerUP and track the status of their applications through the platform.
- Report an Outage – One of the most important features of MORE PowerUP is the ability to report an outage. Customers can pin their exact location, eliminating the need to call the MORE Power helpline and wait in a queue to report the outage.
- Report a Pilferage – Customers can easily report any instances of electricity theft in their area, with a feature that ensures the confidentiality of the informant.
- Report a Concern – Customers can log and track the resolution of any electrical-related issues they encounter.
- Book an Appointment – Customers can schedule an appointment with MORE Power at their convenience.
- Appliance Calculator – Customers can estimate their electricity consumption by inputting their household appliances and usage patterns.
MORE PowerUP users can also receive notifications whenever there are announcements and power advisories.
Looking Ahead
MORE Power’s mission has always centered around enhancing customer experience and making essential services more accessible. The launch of MORE PowerUP aligns seamlessly with this mission, ensuring customers have #EasYes access to bills, payments, and critical information, while improving operational efficiency and data security.
“This approach is rooted in our mission to make the customer experience easy and convenient,” said Maricris Cabalhin, Vice President for Customer Care.
“By leveraging cutting-edge technology and a deep understanding of customer needs, MORE Power is poised to redefine the way customers interact with their electricity services, delivering a seamless and empowering experience that truly brings MORE to Life”, she added.
“At MORE Power, we’re all about making it easier for you. We’ve built on this foundation to create experiences that make a real difference in the lives of our customers. We’re glad to announce that customers can now experience convenience at its full potential! Today, we’re giving you the first access to experience an easy life with MORE PowerUP!”, Roel Z. Castro, President and CEO, concluded.
